We understand that choosing an aged care home can be a stressful and difficult time. Our friendly and knowledgeable staff can assist you with the steps in the process and provide you with an enquiry pack that includes all the information required to help you make an informed decision. Contact us via the online form below or call us on (03) 5871 0777 (option 5) between 8.30am and 4pm Monday – Friday and we will be happy to help.
If you are considering moving into an aged care home, the first step is to arrange an aged care assessment. That is completed by a member of the Aged Care Assessment Team (ACAT) or an Aged Care Assessment Service (ACAS) if you live in Victoria. To contact your local ACAS team and to find out more about aged care in Australia visit the MyAgedCare website or call MyAgedCare on 1800 200 422.
The ACAS assessor will spend time with you and your family discussing the process and will visit you at home or at hospital if an assessment is thought to be necessary.
An aged care assessment:
- Confirms eligibility for entry into aged care
- Allows you to be assessed for permanent care
- Allows you to be assessed for respite care
- Approves eligibility for a package of community care/home care to help you continue living at home, or refer you to other services that will help you to continue living at home
Having an ACAT assessment does not mean you have to enter a residential aged care home, but not having one will delay the process should you need care.